The Wacky World of Chris Knight
Life is an adventure. A good life is worth selling the movie rights. These are my story notes.
These audio files came to me by way of an ex-Apple employee who had worked tech support. This person did not personally take any of these calls, but I trusted the source enough to know they were real. I know these are just eighteen calls out of millions that Apple Tech Support has handled over the years; but even as such a small sampling it serves as a reminder that not everyone out there is as comfortable with computers as us geeks. It has always been a struggle for me to get my co-workers to picture their parents, rather than an ideal user, when trying to design features and user flow.
This sounds so much like an obscene phone call that it tends to creep me out.
Thank you for calling Apple Tech Support. We are currently unable to help you as you have been unable to provide the required proof of a mind. When you find your mind, please call us back…
…and then I would have gone home, or perhaps on vacation.
I use Amazon affiliate links in some of my posts. I think it is fair to say my writing is not influenced by the $0.40 I earned in 2022.